Frequently Asked Questions
General Questions
Cycles Worldwide is a platform for buying and selling all things motorcycles and connecting with like minded people in the One Gang Community.
How does Cycles Worldwide work?
After a user creates an account, they’re able to engage in the One Gang Community for free, post motorcycles and other related items for sale, browse motorcycles and items other users have listed in the marketplace, and enjoy free resources related to the industry. If you find a motorcycle or item you’d like to make an offer on, simply message the seller your offer.
For Sellers
How can I list my motorcycle or motorcycle-related products on the platform?
- Create your account https://cyclesworldwide.com/registration or sign in.
- Go to your marketplace account dashboard found in the menu on the left of your screen or click here: https://cyclesworldwide.com/my-account
- Create a store to display all of your listings (optional for private sellers) by clicking “Store” in the menu. https://cyclesworldwide.com/my-account/store/
- Add a listing: Click “add listing” on the “My Listings” tab of your account menu. https://cyclesworldwide.com/my-account/listings/
What are the fees for listing an item?
- Private Sellers: You can have up to 1 motorcycle listed for free at any given time; $5 per additional motorcycle. Accessories, Clothing & Parts are $1.50 per item.
- Dealerships: Motorcycle listing pricing for dealers starts at $5 per motorcycles and scales down as the number of your listings increases.
Pricing in Detail: https://cyclesworldwide.com/pricing
How can I increase the visibility of my listing?
- We recommend providing a link to a YouTube video of your listing along with a minimum of 15 high quality photos and a detailed description including any optional/after-market features, scratches or dings and/or any other issues with the motorcycle.
- We have a dedicated resource for successful selling here: https://cyclesworldwide.com/selling-tips
For Buyers
How do I find what I’m looking for?
- Our intuitive search functionality works with keywords, so simply type in what you’re searching for to view the results. You can perform your search here: https://cyclesworldwide.com/marketplace and browse listings here: https://cyclesworldwide.com/listings
Is there a way to contact the seller directly?
- Once you have found an item you are interested in, you have an option to message the seller directly from that listing detail page. Sellers have an option in what contact information they provide and they may request you contact them by another means than email.
What should I do if I find an item I want to purchase?
- Contact the seller with your offer. From there, you can complete the transaction with the seller. View more details in the Transaction section below.
Transactions
How are transactions completed?
- Transactions are conducted between buyers and sellers; Cycles Worldwide connects the two parties who are then responsible for making payment arrangements.
- View our tips for avoiding scams and staying safe and secure here: https://cyclesworldwide.com/staying-safe
What should I consider when meeting a seller/buyer in person?
- We recommend only meeting in-person if it’s absolutely necessary. If you do need to meet in-person, agree upon a well-lit and populated public area. We recommend bringing a friend or family member as well so you are not alone. View our full list of recommendations and tips for staying safe and secure here: https://cyclesworldwide.com/staying-safe
Account Management
- Go to Cycles Worldwide and click the “Sign Up” button in the upper right and select business or personal to create your account.
What should I do if I forget my account password?
- There is a “forgot password” option at the login screen.
- Click the link and enter your email address you signed up with to receive a password reset link in your email inbox.
Safety & Security
How does Cycles Worldwide ensure the safety of its users?
- Cycles Worldwide allows users of the community to report any aspect of another user’s activity. If a user is reported 3 times for any of their activity, content or listings, their account is suspended and placed under review.
- Cycles Worldwide has a “connection” rule in place; if another user would like to message you directly, they must invite you to connect first. You are able to view their profile and use your discretion to approve or deny the connection request.
What should I do if I encounter a suspicious listing or user?
- You can find the report option at the bottom of any post, listing, or direct message.
Feedback & Support
How can I provide feedback or get help with an issue?
- We’re born out of the industry and our goal is to provide the best motorcycle platform around; if you have feedback, we would love to hear it. You can visit our contact page to submit your feedback or ask any questions you may have.